Popular Questions
You had the questions, we have the answers. Here is what clients most often ask before visiting the boutique.
Frequently Asked Questions
You Had The Q's, We Have The A's
All you need to know about Glance Glasses' backstage before you shop in store.
−Do you accept insurance?
We don't accept insurance directly, but we'll provide an itemized receipt for you to submit to your insurance company for potential reimbursement. We also accept HSA and FSA payments.
+−Do you have a doctor?
Yes, Dr. Sabahi performs eye exams at our sister location, Modern Eye Care of Portland. Book an Eye Exam
+−Do I need an appointment?
Not necessarily. Glance welcomes walk-ins for eyewear viewings, frame styling, and lens needs. You're also welcome to in advance.
+−What's different about your eyewear?
We are proud to offer independently designed eyewear brands. Independent luxury eyewear goes beyond the expected. These collections are often created by designers who prioritize distinctive design, exceptional materials, and craftsmanship over mass production and trends.
The result is eyewear that feels considered, personal, and less predictable—chosen for its character and individuality, not simply its name.
+−Who will be assisting with my eyewear selection?
Our experienced opticians, Les and James, are here to guide you through every step—from frame styling and fit to custom eyeglass lenses, adjustments, repairs, and more. Dr. Sabahi may also assist with your eyewear needs.
+−What sizes of frames do you carry?
We believe great eyewear should fit every face. We offer petite, standard, and larger frame sizes, with an optician available to help determine the right fit for your features and specific sizing needs.
+−Do I need a prescription to buy glasses? / Can I get non-prescription glasses?
Not at all. If your optometrist has determined that you do not need prescription lenses, we are still happy to help you find a frame you love.
Non-prescription eyewear can also be made with sun-protective lenses, which are recommended for everyone. If you need an eye exam or want to check your prescription, exam services are available at our sister location, Modern Eye Care of Portland. Book an Eye Exam
+−How do you assist in finding the right frame?
Finding the right frame is about more than simply choosing a style you like. Our team has a keen eye for fit and takes a collaborative approach, considering your facial features, prescription, lifestyle, and personal style.
Together, we'll create eyewear that feels uniquely like you.
+−I already have a frame, can you help me with lenses?
Absolutely. We can help with custom lenses for an existing frame. Bring your frame in, and our team can assess it and discuss the best lens options for your needs.
+−How long will it take to get my glasses?
Our average turnaround time is approximately 10 business days. Rush options may be available in special circumstances—just ask our team and we'll do our best to accommodate your needs.